All orders are dispatched within 24 hours on business days via DHL Premium. You receive a tracking number by email as soon as your parcel is on its way.

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Germany: 1 - 3 Days

Europe, Switzerland and the United Kingdom: 2 - 5 Days

United States and Canada: 5 - 8 Days

Visit our returns portal, within 30 days of receiving your order. All you need is your order number and email address.

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Exchanges are always free. More on costs, refunds and faulty items under Easy Returns.

Please use the size guide on each product page.

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If you are unsure, let us know by email how tall you are, what you weigh and how you like to wear it. We are happy to recommend a size.

Yes, worldwide from Germany. Shipping is free everywhere except the USA and Canada, which cost €19.99. We also accept returns from every country.

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Outside the EU, customs duty and import VAT are added by your local authorities and fall due before delivery — see Fast Delivery for what that costs.

Email: support@suvene.de
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Phone: +49 2173 2644594

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We answer in English and German. Please add your order number to the subject line.

As long as your order has not left our warehouse, we can still change it. Since we ship within 24 hours, please write to us right away at support@suvene.de with your order number and either "cancellation" or "address change" in the subject line.

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If the parcel is already on its way, exchanging for another size is free of charge. Just open the return portal and choose your new size.